Term & Conditions

Term & Conditions

SoGo Lifestyle is an e-commerce business operating in Bangladesh. The company provides a platform for customers to purchase a wide range of lifestyle products online. To ensure a smooth and transparent transaction process, SoGo Lifestyle has established a set of terms and conditions that govern the use of their website and services. These terms and conditions outline the rights and responsibilities of both the company and its customers.

1. Acceptance of Terms: By accessing or using the SoGo Lifestyle website, customers agree to abide by the terms and conditions set forth by the company. If a customer does not agree with any part of these terms, they should refrain from using the website.

2. User Accounts: Customers are required to create an account on the SoGo Lifestyle website to make purchases. They must provide accurate and complete information during the registration process. Users are responsible for maintaining the confidentiality of their account credentials and are liable for any activities that occur under their account.

3. Product Information: SoGo Lifestyle strives to provide accurate product descriptions, images, and pricing information on their website. However, they do not guarantee the accuracy, completeness, or reliability of such information. Customers are advised to review product details carefully before making a purchase.

4. Order Placement: Placing an order on the SoGo Lifestyle website constitutes an offer to purchase products. The company reserves the right to accept or reject any order at their discretion. In case of rejection, any payment made by the customer will be refunded.

5. Pricing and Payment: Prices displayed on the SoGo Lifestyle website are in Bangladeshi Taka (BDT) unless otherwise specified. The company reserves the right to change prices without prior notice. Payment can be made through various methods accepted by SoGo Lifestyle, including credit/debit cards, mobile banking, or cash on delivery.

6. Delivery and Shipping: SoGo Lifestyle aims to deliver products within the specified time frame mentioned on their website. However, delays may occur due to unforeseen circumstances. The company is not liable for any loss or damage arising from delayed delivery. Shipping charges may apply, and customers are responsible for providing accurate delivery information.

7. Returns and Refunds: SoGo Lifestyle has a return policy that allows customers to return products within a specified period if they are defective or not as described. Refunds will be issued in the original form of payment, subject to the company's evaluation of the returned product.

8. Intellectual Property: All content on the SoGo Lifestyle website, including text, images, logos, and trademarks, is protected by copyright and other intellectual property laws. Customers are prohibited from using, reproducing, or distributing any content without prior written permission from SoGo Lifestyle.

9. Privacy and Data Security: SoGo Lifestyle collects and processes customer data in accordance with applicable privacy laws. The company takes reasonable measures to protect customer information but cannot guarantee absolute security. By using the website, customers consent to the collection and processing of their personal data.

10. Limitation of Liability: SoGo Lifestyle shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of their website or services. This includes but is not limited to loss of profits, data, or business opportunities.

11. Governing Law and Jurisdiction: These terms and conditions are governed by the laws of Bangladesh. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Bangladesh.

Please note that these terms and conditions are a summary and may not include all provisions mentioned by SoGo Lifestyle. It is recommended for customers to review the complete terms and conditions on the company's official website before engaging in any transactions.